Messages: Setting Up SMS
This feature requires Raisely Pro. To see how Raisely Pro can take your campaigns further, check out Raisely Pro: Should I Upgrade?
Communicating via SMS (text-message) can be a really effective means of helping supporters take their next step with your campaign. Whether it be updates through a Giving Day, or a 'refer a friend' encouragement for your Peer to Peer, the good chance of them being seen is worth effort. Let's explore how easy it is to get a SMS set up...
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Raisely Pro Feature - Setting Up SMS (Text Message)
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- Within Messages (sidebar), select Create Message (top-right)
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- You can copy from a previous message created or create a blank message
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- Select Triggered if the email is sent because of a users-action (eg. Form submission), or Manual if you will trigger it
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- Under Send by select SMS, add to a Journey if needed, and enter a Message Name
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- Select Continue
Completing the steps in the SMS is much like setting up an email. Here are the steps...
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- Choose your Audience and apply Filters if needed
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- For a triggered SMS, select your Trigger from the drop down and its Timing
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- Add your Content. Be aware that each message has a limit of 160 characters before splitting the SMS into a segment.
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- Either Enable your SMS (if triggered) or Send/Schedule (if manual)
🟣 For more information regarding SMS segments, and Tips & Tricks to remaining cost effective, check out this support guide - Why is my SMS message using so many segments?
SMS Pricing & Availability
All SMS messages are charged at a rate of $0.06 USD/message. All messages have a 160-character limit, so if your text has 170 characters it will be sent as two messages (segments).
SMS messages are currently only available for the following countries:
- UK
- Canada
- Australia
- Ireland
For use in the United States and New Zealand, Raisely can enable integration with Twilio. Please reach out to support@raisely.com if required.
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