Alwin Thomas
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Articles
Recent activity by Alwin Thomas-
How to Suggest a Feature in Raisely
At Raisely, your feedback shapes our product. We want to make it easy for you to share your ideas and upvote those from our community. Follow this step-by-step guide to submit a feature request or ...
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Understanding PCI DSS 4.0: Payment Security Requirements
As part of ongoing Payment Card Industry Data Security Standard (PCI DSS) version 4.0 compliance requirements, we’re introducing a small change to help your admin users improve the security of your...
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Raisely & Accessibility Standards
For Raisely, accessibility has been a key focus since our last major version update in 2019. While we have not yet conducted a formal audit to confirm compliance with the WCAG AA accessibility st...
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Does Stripe have country restrictions?
Question: Can I use a Malaysian Stripe Account?Answer: Unfortunately due to Stripe limitations, Raisely is unable to connect with Malaysian Stripe accounts. You can still use Raisely with PayPal. Q...
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Managing Fundraisers
Supporting and encouraging your fundraisers throughout your campaigns may be one of the most significant areas in campaign success. In this guide, we’ll explore all areas of managing your fundraise...
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Closing an Account
NOTE: Once your account is closed, you will no longer have access to any data or information within. Account closures are permanent and irreversible. If you are wishing to close an account with ...
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Understanding Your Data
Good marketing and reporting hinges on good data. But how is that data captured and where? And how do I access it simply for reports? Let’s explore in this guide... Skip Ahead ToWhat data Raisely c...
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Reporting: The Basics
During a campaign, there are many milestones & moments to take stock of as you move forward. Being able to generate the right report at these moments, can not only give you peace of mind but...
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Understanding the Payment Process
Having confidence that your donors are having the right experience when it comes to payments can provide that assurance you may need in your campaign. In this guide, let’s explore how you can ex...
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Understanding Receipts
Raisely can automatically send email messages and PDF receipts for donations and ticket orders. You can customise their appearance, wording and organisation details, resend previously issued receip...